Canceling a Reservation

 

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Canceling Reservations

We understand plans change and sometimes you have to cancel or change your registration, and we want to make this process as simple as possible.  Bike Florida strongly recommends purchasing trip cancelation insurance from Silent Sports Insurance to cover your costs should you have to cancel.

 

Cancelation Timeline

Send cancelation requests in writing to info@bikeflorida.org, or to PO Box 1425, High Spring, FL 32655. Refunds will be processed either through the credit card you used to register or by check. Please allow up to 30 days for processing.

Before February 16, 2018

  • A $75 administrative fee will be assessed to your refund for each rider registration (including add-on services).
  • A $35 administrative fee will be assessed to your refund for canceling a Non-Rider registration.
  • There is no refund for canceling only add-on services.

After February 18, 2018

There are no refunds for cancelations after February 18, 2018. Please note we do not make exceptions in our cancelation policy (including family, medical or employment situations).   We cannot offer transfers or credits for future events.

Cancelation of Event by Bike Florida due to Acts of God or other Force Majeure Events:

Bike Florida, Inc., at its sole discretion, has the right to cancel all or any part of a Bike Florida Event and any related events and activities (collectively the “Event”) due to the occurrence of any force majeure event, or credible threat thereof,including but not limited to any Act of God, fire, earthquake, acts of civil or military authority, casualty, flood, war, terrorist attack, epidemic, insurrection, civil unrest, strikes or other labor activities or any other similar cause beyond the reasonable control of Bike Florida, Inc., including environmental conditions that might threaten the health and safety of Bike Florida Event participants, volunteers or staff.  If all or any portion of a Bike Florida Event is canceled due to a force majeure event, all registrations fees are forfeited and will not be refunded by Bike Florida, Inc.

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