Bike Florida will NOT issue refunds for any reason (including medical) after February 17, 2017. There will be no exceptions. A $75 processing fee will be charged on all refunds made prior to February 17, 2016. Refund requests MUST be in writing, stating reasons for refunds such as medical emergencies. The event will take place rain or shine. We are not responsible for inclement weather or other natural acts. We recommend purchasing cancellation insurance from Silent Sports Insurance (http://www.silentsportsinsurance.com/iTravel.aspx) to cover your costs should you have to cancel.
We understand plans change and sometimes you have to cancel or change your registration. We want to make it as easy as possible to do so.
Please note we do not make exceptions in our cancellation policy (including family, medical or employment situations).
All cancellations must be submitted to firstname.lastname@example.org, or by mail to Bike Florida, P.O. Box 1425 High Springs, FL. If you have any questions about our cancellation policy please email or contact us at 352-224-8601.
Here is our process and timeline.
Cancellation of Event by Bike Florida due to Acts of God or other Force Majeure Events: Bike Florida, Inc., at its sole discretion, has the right to cancel all or any part of a Bike Florida Event and any related events and activities (collectively the “Event”) due to the occurrence of any force majeure event, or credible threat thereof,including but not limited to any Act of God, fire, earthquake, acts of civil or military authority, casualty, flood, war, terrorist attack, epidemic, insurrection, civil unrest, strikes or other labor activities or any other similar cause beyond the reasonable control of Bike Florida, Inc., including environmental conditions that might threaten the health and safety of Bike Florida Event participants, volunteers or staff. If all or any portion of a Bike Florida Event is cancelled due to a force majeure event, all registrations fees are forfeited and will not be refunded by Bike Florida, Inc.
Please submit cancellation requests to email@example.com. Please note we do not make exceptions in our cancellation policy (including family, medical or employment situations). Refunds will be processed through the credit card you used to register. Please allow up to 30 days for processing.
Before February 17, 2017
- A $75 administrative fee will be assessed to your refund for each rider registration (including add-on services).
- A $35 administrative fee will be assessed to your refund for cancelling a Non-Rider registration.
- There is no refund for cancelling only add-on services.
After February 17, 2017
There are no refunds for cancellations after February 17, 2017. Sorry, no exceptions. We cannot offer transfers or credits for future events.